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/     AFTER-SALES SERVICE

REPAIR CONSULTATION

抽象白色紋理

Dear Valued Customer

Thank you for choosing SONISPA.

 

We truly value every skincare experience you have with us. If you have any questions regarding the operation of your device, please do not worry. You can reach us through the following channel, and our dedicated customer service team will provide you with immediate assistance:
 

★  How to get quick assistance?

Please search for and add our official LINE account : @sonispa

or click the link (which includes a LINE friend link).

★ To help us resolve your issue more efficiently, please include the following details in your message:

  • The name and phone number provided at the time of purchase (or the product serial number)

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  • A brief description of the issue you are experiencing

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  • Crucial visual information: Please take a photo or record a short video demonstrating the device's malfunction. This allows us to diagnose the problem immediately and minimize your waiting time

Once we receive your message, our customer service team will assist you with troubleshooting as quickly as possible.

SONISPA is always here to support you on your skincare journey !

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